Roundup: New Interfaces and Agents Gain Steam

New choices with voice interfaces and avatars.

News

Voice Interfaces Prove Value as Market Grows

As their underlying technology becomes more sophisticated, AI voice platforms are becoming more flexible, more knowledgeable and appearing in more places. And, they’re quickly moving out of the “experimental” stage. [Read more]

Avatars Show Promise as an Interface to AI

Most of today’s discussions of AI user interfaces focus on chatbots, as vendors seek to provide simple, usable mechanisms as a way for users to interact with their solutions. However, a small number of companies believe an avatar would be a better interface than a chatbot, if only it was fast, knowledgeable and secure. Now, Austin-based UneeQ has launched a platform to improve employee training and service delivery through avatars which the company claims “feel alive” and can quickly respond to queries. [Read more]

Podcast: Oracle's Yvette Cameron on AI Agents and What They'll Do

All of a sudden, AI agents are everywhere. Developers are thinking of new ways to apply the approach, and customers are imagining new ways of putting them to use. Recently, Oracle released a series of role-based agents within Fusion Cloud HCM. They want to improve both productivity and the employee experience. My guest today is Yvette Cameron, senior vice president of Oracle Cloud HCM Product Strategy. We’re going to talk about the evolution of agents, both at Oracle and throughout the industry. And more, on this edition of PeopleTech. [Listen here]

Phenom Adds Strategic Workforce Planning With EDGE Acquisition

Phenom acquired the resource management platform EDGE to strengthen its workforce intelligence solutions for both internal and external professional services. The acquisition, Phenom’s sixth, adds advanced resource planning capabilities to Phenom’s Talent Experience Platform and, the company said, will help deliver solutions suited to different industries’ talent needs and help customers execute strategic workforce planning. [Read more]

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