Why SMBs are Good Prospects for the Right AI Solutions
The Wire: As heavy users of technology, SMBs always like tools that can seamlessly and cost-effectively improve their flow of work.
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Large employers get most of the attention, but small businesses present a solid opportunity for solutions providers who are developing AI products.
For one thing, SMBs are heavy users of technology. According to the U.S. Chamber of Commerce, 95% of American small companies have put at least one technology platform to use, spending nearly $1.5 trillion annually. And some 3.2 million employers with fewer than 250 employees use some kind of cloud-based software, estimates business.com.
For another, the market has room for growth. Although they recognize the value of
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