Live at HR Tech 2022, Mary Faulkner (Principal at IA) talks to Mark Feffer about the drive to learn: Many organizations seem to lose sight of the learning experience, and then they wonder why people quit.
Skills are a common conversation at this conference and in HR in general. Building these abilities has consistently been a difficult issue in this industry because the first thing to get cut in a recession is training. Companies are more inclined to find a fast solution to their problem, so the "buy or borrow" options look much more lucrative than building skills inside the company. However, they're missing the big picture.
Not investing back into your employees will allow them the chance to seek this growth elsewhere. Incremental, self-guided learning needs to be accessible enough that your workers will jump towards the chance to build their skillset. If you can give them the self satisfaction of building their abilities, they will return that gratitude with loyalty.
But, learning is just a component of the bigger picture. The company needs to CARE about the employee. Showing empathy and awareness of your employee's needs is the best way to have a strong retention rate. Don't just try to grow your employees yet give them the cold shoulder, and then expect their undying dedication! Get them a certificate of completion, shower them in appreciation, and don't stop the dialogue at "good job!"
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