How Generative AI Will Smack White-Collar Workers

The Wire: For one thing, increases in productivity will outpace any rise in customer demand, leading to overstaffing.

Unlike past workforce transformations, the impact of generative AI will be most keenly felt by white-collar and knowledge workers. A report from SHRM and the Burning Glass Institute predicts GenAI will pressure highly skilled professionals, “the kinds of roles that define the 21st-century knowledge economy and that have long  been considered safe havens…