AI Customers Look Out for Themselves as Beta Tests Lag

The Wire: Developers are rushing products to market without thorough testing. That means customers must have their guard up.

HR and technology leaders who anticipate great things from AI should roll back their expectations about when reliable solutions will be available. Many developers are moving too quickly to thoroughly test their applications before releasing them, depending on their customers to help identify problems.

Recent mischief with Google’s Gemini – which was caught producing images that were historically inaccurate and racially biased – underscores just how early we are in AI’s lifecycle.